{"id":12,"date":"2024-10-30T21:51:14","date_gmt":"2024-10-30T21:51:14","guid":{"rendered":"https:\/\/ddpavaje.ro\/?page_id=12"},"modified":"2024-11-05T11:03:42","modified_gmt":"2024-11-05T11:03:42","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ddpavaje.ro\/index.php\/refund_returns\/","title":{"rendered":"Politic\u0103 de ramburs\u0103ri \u0219i return\u0103ri"},"content":{"rendered":"

POLITIC\u0102 DE RETUR<\/strong><\/h2>

La DARIUS SI DAVID PAVAJE S.R.L. (ddpavaje.ro), credem c\u0103 fiecare client merit\u0103 cea mai bun\u0103 experien\u021b\u0103 posibil\u0103. \u00cen\u021belegem c\u0103 uneori, destul de des, cantitatea comandat\u0103 este mai mare dec\u00e2t cea necesar\u0103. De aceea, am creat o politic\u0103 de retur flexibil\u0103 \u0219i transparent\u0103, pentru a v\u0103 asigura c\u0103 procesul de returnare este c\u00e2t mai simplu \u0219i f\u0103r\u0103 complica\u021bii. Toate acestea respect\u0103 legisla\u021bia \u00een vigoare din Rom\u00e2nia, astfel \u00eenc\u00e2t s\u0103 pute\u021bi cump\u0103ra cu \u00eencredere.<\/p>

Termen pentru retur<\/strong>
Conform OUG nr. 34\/2014 privind drepturile consumatorilor \u00een cadrul contractelor \u00eencheiate cu profesioni\u0219tii, produsele trebuie returnate \u00een termen de 30 de zile calendaristice de la data achizi\u021biei, \u00eens\u0103 ddpavaje.ro prelunge\u0219te, \u00een beneficiul clien\u021bilor aceast\u0103 perioad\u0103 p\u00e2n\u0103 la\u00a0maximum 365 de zile<\/strong>.
-Produsele trebuie sa fie nefolosite \u0219i neafectate (f\u0103r\u0103 urme de beton, noroi, mortar).
-Cel mai adesea majoritatea clien\u021bilor returneaz\u0103 ce au cump\u0103rat \u00een plus \u00eempreun\u0103 cu pale\u021bii goi, \u00een a\u0219a fel \u00eenc\u00e2t garan\u021bia pale\u021bilor \u0219i contravaloarea returului se factureaz\u0103 \u00eempreun\u0103.<\/p>

Procedura de retur<\/strong>
Pur \u0219i simplu v\u0103 prezenta\u021bi cu marfa ce dori\u021bi s\u0103 o returna\u021bi direct \u00een curte la noi \u0219i persoana de la livr\u0103ri va recep\u021biona marfa \u0219i va trimite o not\u0103 departamentului v\u00e2nz\u0103ri cu cantit\u0103\u021bile returnate. Dvs. v\u0103 ve\u021bi prezenta la departamentul v\u00e2nz\u0103ri \u0219i vi se va returna suma cash sau \u00een cont, sau ve\u021bi putea achizi\u021biona altceva. Procedura dureaz\u0103 10-15 minute \u00een mod normal. Pute\u021bi face acest lucru \u0219i online, trimi\u021b\u00e2nd marfa cu un transportator, preferabil cu o not\u0103 scris\u0103 legat\u0103 de numele celui ce pred\u0103 sau cel mai bine cu o copie a bonului\/facturii\/avizului de achizi\u021bie.
Plata returului se face imediat \u00een cel mai scurt timp, maxim a doua zi lucr\u0103toare, \u00een cazul transferului bancar.<\/p>

Costurile de retur<\/strong>
-Clientul este responsabil pentru costurile de transport asociate return\u0103rii produselor.
-\u00cen cazul \u00een care returul este rezultat dintr-o eroare a noastr\u0103 (produs defect sau incorect livrat), vom acoperi noi integral costurile de transport.<\/p>

Produse DEFECTE sau DETERIORATE\u00a0<\/strong>la transport
-Dac\u0103 primi\u021bi un produs defect sau deteriorat, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi imediat prin email la contact@ddpavaje.ro
-Vom organiza \u00eenlocuirea produsului f\u0103r\u0103 costuri suplimentare pentru dumneavoastr\u0103.
-La expedierea prin curier (Pallex de ex.) v\u0103 rug\u0103m s\u0103 face\u021bi recep\u021bia pale\u021bilor la desc\u0103rcare \u00eenainte de plecarea curierului \u0219i s\u0103 nu semna\u021bi procesul verbal de predare dec\u00e2t dup\u0103 ce a\u021bi verificat cantitativ \u0219i calitativ paletul\/pale\u021bii. Dac\u0103 observa\u021bi deterior\u0103ri, v\u0103 rug\u0103m s\u0103 face\u021bi poze \u0219i s\u0103 ne trimite\u021bi pe email pentru a putea stabili dac\u0103 paletul s-a deteriorat la transport sau \u00een alte condi\u021bii.
\u0218i \u00een acest caz v\u0103 vom trimite alt produs f\u0103r\u0103 costuri pentru dvs.<\/p>

Contact<\/strong>
-Pentru orice \u00eentreb\u0103ri sau nel\u0103muriri privind politica noastr\u0103 de retur, v\u0103 rugam sa ne contacta\u021bi:
Email: contact@ddpavaje.ro
Adres\u0103: Dumbr\u0103vi\u0163a, nr.100A, Com.Spermezeu, Bistri\u021ba-N\u0103s\u0103ud, 427031, RO<\/p>","protected":false},"excerpt":{"rendered":"

POLITIC\u0102 DE RETUR La DARIUS SI DAVID PAVAJE S.R.L. (ddpavaje.ro), credem c\u0103 fiecare client merit\u0103 cea mai bun\u0103 experien\u021b\u0103 posibil\u0103. \u00cen\u021belegem c\u0103 uneori, destul de des, cantitatea comandat\u0103 este mai mare dec\u00e2t cea necesar\u0103. De aceea, am creat o politic\u0103 de retur flexibil\u0103 \u0219i transparent\u0103, pentru a v\u0103 asigura c\u0103 procesul de returnare este c\u00e2t […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"yoast_head":"\nPolitic\u0103 de ramburs\u0103ri \u0219i return\u0103ri - D&D Pavaje<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ddpavaje.ro\/index.php\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politic\u0103 de ramburs\u0103ri \u0219i return\u0103ri - D&D Pavaje\" \/>\n<meta property=\"og:description\" content=\"POLITIC\u0102 DE RETUR La DARIUS SI DAVID PAVAJE S.R.L. 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